At Wave, consulting is at the heart of what we do and who we are. Beginning in the late ’90s, our consulting first ideology has allowed us to craft a custom solution for each client’s specific requirements compared to a generic solution. We work in conjunction with our clients throughout Chesapeake, investing resources and time so that we have a total understanding of their pains and expectations and can create a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your business. If your workflows have many bottlenecks, the resulting productivity loss will have a ripple effect throughout your entire company. For example, let’s say a organization brings on a new customer in minutes but requires a long time to onboard a new employee or supplier. That’s an issue because both your employees' talent and your partner’s products play a crucial role in providing exemplary service to the customer. Therefore, if those components are not operating smoothly, your customer is ultimately who pays the price. Your Front Office can only be as capable as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise includes a thorough understanding of your business standards as well as the software that efficiently delivers intelligent information. We ask the right questions and can identify the right data to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most important element of a migration. Every migration needs a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations should include mapping metadata, folder structure, search capabilities, and many other components that will help users to find relevant content. It is imperative that you invest the time to identify the problems you have and what is needed to get resolution.

 
 
 

Intelligent Information Management

It is widely accepted that the modern business requires numerous sources to collect data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which system you’re using, it holds essential business data and content that is imperative to the success of your organization. Both organizations and their customers must have information from multiple sources to complete work, and this adds additional complexity if that data is not easily accessible. The conventional approach was to combine data into a central location but this route is not viable long term as one system can’t manage everything, particularly in some SMBs and enterprise companies.